Be.EV Trial - FAQs

About the trial

When does the trial start and end?

The trial starts on 17 June 2026 at 11am and ends on 15 December 2026 at 10:59am.

Do I have to use Be.EV chargers during the trial?

No. You can use any charging network that suits your needs.

However, your discounted rates will only be available when you charge on the Be.EV network.

What happens when the trial ends?

When the trial ends, you'll move back to Be.EV's standard charging rates.

You will no longer receive the trial discount.

What's the difference between this trial and Price Drop?

Price Drop is a feature in the Go app. It offers discounted charging at selected charging networks when renewable energy is abundant.

Price Drop events are announced up to 24 hours in advance, and sometimes with less notice. This means you will not know which networks are taking part, or what discount is available, until shortly before an event starts.

Price Drop is available to all Go app users. Discounts vary by event and are usually between 10% and 40% off charging costs.

The Be.EV trial is different. It's only available to a small number of customers and gives you a guaranteed 42% discount on Be.EV charging for six months, where Price Drop events typically last for a few hours only.

If a Price Drop event takes place on the Be.EV network during the trial, you'll automatically receive whichever discount is greater. This means you'll always pay the lowest available rate.

Discounts and pricing

What discount will I receive as part of the trial?

You'll receive 42% off charging across the Be.EV network for six months. This means you'll usually pay no more than 49p/kWh when using Be.EV rapid and ultra-rapid chargers. 

This discount applies automatically whenever you charge using the Go app or your RFID card.

Is there a limit to how much I can charge?

No. You can charge as little or as much as you need during the trial.

Can I combine this offer with other discounts?

No. Discounts cannot be combined.

If more than one discount is available, we'll automatically apply the biggest one. This means you'll always get the lowest available price in the Go app.

Payments and access

How do I access my discount?

Simply download the Go with the Motability Scheme app using THIS LINK.

If you need support setting up the app, you can find everything you need here.

Once you've set up the app, your discount will be applied automatically from the trial start date.

How do I pay for charging?

You can start and pay for charging using either:

1. The Go app

2. Your RFID card

Your discounted rate will apply whichever option you choose.

How do I know if the discount has been correctly applied?

We wanted to pass on your savings as quickly as possible. Because of this, the session details shown at the end of a charge and on your receipts may be a little hard to follow. The most important figure to look at is the total cost of the charging session. This will always reflect exactly what you've paid. We'll be working to make this clearer throughout the trial.

How can I filter the map to only show Be.EV chargepoints?

Open the Find a charger tab in the Go app.

In the top right corner of the map, tap the filter icon.

Scroll down to Operators, where you'll see Showing all 129 operators.

Tap this option and select Be.EV.

The map will then only show Be.EV chargepoints.

I cannot see any discounts in the app

First, make sure you're using the latest version of the Go app.

Visit the App Store or Google Play Store and check for any available updates by clicking here. If there's an update available, install it and reopen the app.

Your discount should then appear automatically.

If you have any questions about the trial, or something is not working as expected, contact Motability’s EV Team on 03004564566.

We'll be happy to help.

Data and privacy

What data will you collect during the trial?

We may collect information about your charging activity during the trial. This helps us understand how customers use public charging and how we can improve future services.

You can read more in the trial terms and conditions HERE

Support

Who should I contact if I need help?

If you have any questions about the trial, or something is not working as expected, contact Motability’s EV Team on 03004564566.

We'll be happy to help.