Charge Share Trial

The Charge Share Trial is currently open to Motability Scheme customers who have an electric vehicle (EV) provided through the Scheme.

We’re starting with a small group of customers and rolling the trial out in selected areas first.

If you register, we’ll be in touch if there are chargepoints available near you.

Your trial period lasts for six months. During this time, you will not pay any platform fees to the app provider.

After six months, you can keep using the service. Platform fees will then apply.

Yes. Once you join the trial, you can leave at any time.

Use the map in the trial app to find available chargepoints near you. You can also search for chargepoints in a specific area using the search bar.

Once you find a chargepoint that suits you, tap on it to see more details and request a booking.

Yes, at the moment. As a guest, your trial app only shows chargepoints hosted by Motability Scheme customers.

You cannot view or book chargepoints outside the Motability Scheme through the trial app.

In the future, we may make chargepoints outside the Motability Scheme available in the app. If we do, we’ll let you know first and you’ll be able to choose whether to use them.

All home chargepoints in the trial charge at 7kW.

This is slower than most public chargers, but home charging works differently. You’ll usually leave your car for longer, rather than stopping for a quick top up.

As a guide, most electric vehicles gain around 25 to 30 miles of range for each hour of charging at 7kW.

When you book, make sure you allow enough time to get the charge you need.

Yes. You can book as many charging sessions in advance as you need, as long as the times do not overlap.

You cannot extend a booking once it has started, so make sure you book enough time from the beginning.

If you need more time than expected, you can make another booking after your first session ends.

No. Most guests leave their car while it charges and come back later.

Please collect your car as soon as your session ends, especially if the host needs their driveway back.

Hosts will be able to see:
• Your name

• Your profile photo, if you’ve added one
• The times you’d like to book


Only other Motability Scheme customers can see that you’re a Scheme customer.

If you’d like the host to know about any accessibility requirements, you can include these when you send your booking request.

The Motability Scheme provides insurance cover for your Motability Scheme car or Wheelchair Accessible Vehicle (WAV), together with Direct Line Motability (DLM).

Trial participants should refer to both their motor insurance cover and their home insurance policy given to you by your own home insurance provider, to understand the full details of what’s covered and what’s not, if something happens.

You can find details about your motor insurance cover or see a copy of your documents at any time by visiting your online account:

Motability Scheme online account

You must contact your home insurance provider directly to see exactly what you’re covered for.

Hosts choose their own price per unit of electricity, measured in kilowatt hours (kWh). This is the same unit your energy supplier uses.

There is a maximum price of 50p per kWh, so you’ll always pay less than the average cost of public chargers (55p per kWh in our example above).

You’ll see the price before you confirm your booking. You can only book a session if your app wallet has enough money to cover the cost, so there are no surprise charges.

You only pay for the electricity you use. If you end your session early, you will not pay for the full time you booked.

You will not pay any platform fees during the first six months of using the service.

After six months, fees will apply when you use another person’s chargepoint.  You’ll pay:
• A £1.50 platform fee per charging session
• A 2% service fee on the total cost of the session

There is a 0.5% withdrawal fee if you decide to transfer money from your app wallet back to your bank account. This fee goes to the payment provider that processes the transfer.

You can top up your app wallet using a debit or credit card.

When your charging session ends, the payment comes out of your app wallet automatically.

You’ll always be able to see your app wallet balance before you book.